Sending Your Original Artwork & How We Send It Back Safely.

Sending us your Artwork?

Read this and find out best practices and how we send it back to you safely. 

If you are considering using our Artwork Photography or our Artwork Scanning Service then please read below for peace of mind if your not local enough to drop off and pick up. Remember, we can guide you through all steps.

1. Packing your artworks

Using your own packaging:


There may be an additional un-packing / re-packing charge for your paintings of £10, unless you use soft pack art bags or you're bringing the artwork in yourself where extensive protection isn't needed.

Paintings or Framed prints using a same-day delivery service:


First Bubblewrap, or even better paper bubblewrap, the item. Secure thick card, MDF, or corrugated cardboard to cover the face of the painting or glass while in transit. Secure extra paper bubble wrap or card for the corners

Flat Artwork using a same-day, next day or tracked shipping service:


Use an artwork sleeve, cello bag or tissue paper to wrap the item. Make sure your envelope or parcel is robust and include enough envelope stiffeners so it won't bend.

Using soft pack art bags (such as Artpakk):


You can use a reusable bag for protecting art works and frames. This makes it quick and easy to send to us and for us to open and re-pack. Soft pack bags should be strong, water resistant and shock absorbent, with acid free lining. If you need an Artpakk you can purchase one from us and we will send it out to you. 

Using a dedicated T-Frame or art crate:


These are normally custom made for artworks that very fragile or with a high valuation. 

Art crates are primarily made for shipping, are robust timber and plywood boxes (to ISPM 15 standard), designed to house artwork for transport around the world and to transport single or multiple works to and from international art fairs and clients. They can be used over and over again whenever the artwork needs moving, and can stay with the artwork for the rest of its life.

T-frames are an economical art industry standard solution to safely transport a single painting using a same-day courier. Generally designed for local transport, but more robust then using a soft pack material.

2. Transport of artworks

You can arrange collection and delivery of artworks yourself or contact us to arrange this for you. We offer 2 options:

  • via a standard same day/ next day courier using soft pack art bags or your own packaging. This would be insured up to £1000.
  • via a specialist art courier using soft pack art bags or your own packaging. Your consignment would be insured up to £10,000. Insurance is charged at £15 or 1% of the value of the consignment, whichever is greater (this must be agreed before the transit of your artworks and will show on your invoice as a separate item).

Make sure you include your full contact details and order number on the outside and / or enclosed in the package.

Overnight delivery services such as UPS, DPD or Royal Mail Special Delivery will not cover artwork beyond their standard liability. It should be noted we cannot be liable for loss or damage when using these services.

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